1. Introduction
BOOZE DELIVERY d.o.o. for trade and services (hereinafter: "we", "us" or "Booze"), with registered office at Sveta Marija 7C, 53291 Stara Novalja, Croatia, OIB: 99504289260, operates the Booze mobile application (hereinafter: "App").
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our App.
2. Data We Collect
When using the App, we may collect the following types of data:
- Registration information: first name, last name, email address, phone number
- Age verification data: date of birth or other proof that you are over 18 years old
- Location data: GPS location of your device to determine service availability and accurate delivery address
- Order data: order history, selected products, delivery addresses
- Payment data: payments are processed through Stripe. We do not store your card numbers or other sensitive financial data.
- Technical data: device type, operating system, app version, push notification tokens
3. How We Use Your Data
We use your data exclusively for the following purposes:
- Processing and delivery of your orders
- Age verification (18+) in accordance with legal requirements
- Determining service availability in your area
- Sending order status notifications (push notifications)
- Improving functionality and user experience of the App
- Communication with you regarding your orders or customer support
4. Legal Basis for Processing
We process your personal data based on:
- Contract performance: processing data necessary to fulfill your order
- Legal obligation: age verification in accordance with Croatian regulations on alcohol and tobacco sales
- Consent: for sending marketing notifications (if you agreed)
- Legitimate interest: to improve our service and prevent misuse
5. Sharing Data with Third Parties
We may share your data exclusively with:
- Stripe: for payment processing (PCI DSS compliant)
- Delivery personnel: our employees who perform deliveries receive only data necessary for delivery (address, contact phone number)
- Legal obligations: competent authorities when required by law
We do not sell or disclose your personal data to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Data encryption in transit (TLS/SSL)
- Stripe tokenization for payment data
- Limited access to personal data only to authorized personnel
7. Data Storage and Deletion
We keep your personal data only as long as necessary to achieve the purposes stated in this Policy or as required by law. We retain order data in accordance with tax and accounting regulations.
You may request deletion of your account and associated data by contacting us at the contact information provided below.
8. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us using the information provided in section 10.
9. Location Data
The App uses GPS location of your device to:
- Determine if you are in our delivery area (Novalja, Pag)
- Enable accurate delivery to your location
We collect location data only with your explicit permission and use it exclusively for the purposes stated above.
10. Contact
For any questions about data protection or to exercise your rights, you can contact us at:
BOOZE DELIVERY d.o.o.
Sveta Marija 7C, 53291 Stara Novalja, Croatia
OIB: 99504289260
Email: info@booze.hr
11. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy. We will notify you of any significant changes via the App or email. We recommend reviewing this page periodically.